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Time To Tell The Boss Goodbye
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How to Give Notice Professionally While Staying Focused on Your Future
You made the decision to leave. You put together a competitive resume, circulated it through professional recruiters and online, interviewed with too many potential new employers, and finally found the perfect next job. The offer letter has been signed and the start date agreed upon; now all you need to do is resign. For many, this feels like a moment of disloyalty they dread having to deal with as they face a boss they have worked hard for over this most recent portion of their career. For others this seems like the opportunity to lay it all on the line as they have long dreamed of doing.
What to do?
How does one give notice appropriately while keeping one’s eyes firmly focused on the new career choice? This isn’t something that is taught in high school, college or even graduate school. Most approach this critical career juncture flying by the seat of their pants, mimicking what they have seen others do incorrectly, and for that reason, they do it wrong too.
Never use this opportunity to “get back at” or “let them know” all that is wrong. It just doesn’t matter, and your reference is far too valuable for your future to risk the one-day satisfaction of telling a boss you didn’t love, where to go with all the seeming injustices you suffered in his or her employ. Most young professionals will have at least 9 jobs between the ages of 18 and 34; you’ll need all of your references as you build your career in today’s competitive workplace. Don’t blow one of them on a moment of empty satisfaction. As you become more entrenched in your career beyond your 30’s, it should be obvious why past employer references are critical in any profession that gets uncomfortably small as you move up into the executive ranks.
Giving your notice of resignation should be a simple, thoughtful and carefully planned event that reduces your stress and focuses on the one and only thing that is really critical: making the transition of your departure as smooth as possible for the employer you are leaving. With that singular focus, you can get done what you must for your old job and leave your old employer in the best position you can while you mentally begin to focus on your new employer.
So what must be considered?
First, remember that giving notice means you are crossing a point of no return. It is almost never a good idea to give notice without a new job first, and, depending on how far up the executive ranks you have gone, you probably shouldn’t give notice until an offer letter has been received, reviewed, signed and given back to your new employer. Let’s assume that this has been done or that a firm mutual verbal agreement has confirmed your position, salary and start date.
The next question is when to give notice. The answer: immediately, or as soon as possible, after you have tendered an official acceptance of a new offer of employment. There is one big exception: Never do this on a Friday, above all not on Friday afternoon. Would you want your weekend ruined in that manner through the loss of a key top performer? Ideally, it is best to give notice on Monday or Tuesday in the later part of the day.
Remember, also, that no matter how close you are to some of your co-workers, peers, or even subordinates, never tell anyone else about your resignation before you tell the boss. It is your boss’s responsibility, and right, to tell the rest of the team or company about your resignation as he or she sees fit. Don’t blow a reference or leave a bad impression by ignoring this rule.
Your next important issue is a written letter of resignation. Having seen hundreds of these over my 20 years, I can tell you that less is more. I suggest a simple, four-sentence, two-paragraph letter that offers little in the way of an explanation. It just states the obvious – you are resigning:
Please accept this letter as my official notice of resignation. I appreciate the work we have been able to accomplish together at [company name], but I have now made a commitment to another organization and will begin with them in two weeks.
Know that it is my intention to work diligently with you to wrap up as much as possible in the next two weeks to make my resignation as smooth as possible. If you have any suggestions on how we can best accomplish that goal, I hope you will share your thoughts with me, as I am eager to leave on the most positive note possible.
Two of the biggest simple mistakes job changers make in their letters of resignation are to say in, some form, “I’m sorry for leaving” or “Thank you for the opportunity to work here.” Both should be avoided. Why should you say you are sorry for leaving when your current employers couldn’t do what was necessary to keep you in their employ, however that may have been accomplished? They should be saying they are sorry to YOU, for not doing what they could to keep a key performer. More or less the same thing with “Thank you”— they should be thanking YOU for your good work. Sure, it might be fine to express verbal thanks, or regret, but never put it in your official resignation letter. It just doesn’t belong there.
But the biggest mistake made in the letter of resignation is too much detail. I have seen resigning employees list the reasons they are leaving, tell the employer where they accepted the new job, why they accepted it, their position, responsibilities, salary and bonus structure. Why would you share this competitive intelligence with a soon-to-be FORMER employer and possible competitor of your new employer? This is confidential information, information that can only be used to emotionally or actually sabotage your new situation. (Yes, I’ve seen it done, once even calling the new boss and telling him all the reasons why he just made a bad hire. Really! Fortunately it didn’t work – the new boss knew a good hire then he saw one.) Or it can be used as a tool for your old employer to make you a counteroffer. If your intention is not really to change jobs, but rather to elicit a counteroffer in order to get a raise from your current boss, then you have not read the research on why this amounts to career suicide. We assume you know better.
After you have crafted a resignation letter, you must give it to the boss. With few exceptions, you should do this in a face-to-face meeting. Thus it is your responsibility to arrange for a meeting, and if you arrange the meeting, it is your responsibility to have an agenda for it. Should the boss want to know what the meeting is about, simply say it is a matter of “personal concern that needs to be addressed confidentially.”
As you walk into the meeting, have your letter of resignation in hand in an envelope. To start the meeting, hand your boss the envelope and say something like:
“Boss, I have made a commitment to join another organization and will begin working with them in two weeks. Please accept this, my letter of resignation. I would ask that you take a minute to read my letter before we discuss together how we can make my transition as smooth as possible.”